If you use the Web SMS service:

Option 1: Start using the new version of Web SMS
Log in using the same username and password at https://messages.ip1.net or by visiting https://ip1sms.com/en/ , clicking "Log in," and then selecting “New Web SMS.”

Please note:You can no longer manually enable support for sending SMS through the older services because the deadline has passed. Please contact support if you need assistance. We cannot guarantee the operation or security of these services after October 29, 2025.

Web Support: Everything you need to know about the new Web SMS

If you use a third-party integration, such as HRM, Besched, Ritz, eCompanion, Flex/Kontek HRM, Salon Booking or Sensor Online

Contact support at support@ip1.se or call us at 010-160 60 60 and select button option 1, and we will help you find out what applies to your particular account.

If you use the Survey SMS service (formerly Analys SMS):

Option 1: Start using the One Survey service
Log in using the same username and password at https://onesurvey.ip1.net or by visiting https://ip1sms.com/en/ clicking "Log in," and then selecting “One Survey.”

NoteOne Survey requires a subscription. If you already have a subscription for Survey SMS/Analytics SMS, support@ip1.se Once logged in, you’ll gain access to instructional videos explaining how the new service works via a welcome message. You can always access the welcome message by clicking the small star icon in the top right corner.

Please note: You can no longer manually activate support for sending SMS via the older services because the deadline has passed. Please contact support if you need help. We cannot guarantee the operation or security of these services after October 29, 2025.

If you use the SOAP/HTTPS SMS Gateway:

Option 1: We recommend transitioning to our new SMS API. Documentation for our new SMS API is available at: https://ip1sms.com/en/developer/introduction

Please note: You can no longer manually activate support for sending SMS via the older services because the deadline has passed. Please contact support if you need help. We cannot guarantee the operation or security of these services after October 29, 2025.

If you use the RESTful SMS API V1:

Option 1: We recommend transitioning to our new SMS API. Documentation for our new SMS API is available at: https://ip1sms.com/en/developer/introduction

Option 2: Switch from Basic Authentication to Bearer Authentication
You can read more about how to change the authentication method in the documentation for the latest API under “Authentication". You’ll also find an example of an authentication header in the code example for sending SMS in the latest API docs: https://ip1sms.com/en/developer/introduction

Please note: You can no longer manually activate support for sending SMS via the older services because the deadline has passed. Please contact support if you need help. We cannot guarantee the operation or security of these services after October 29, 2025.