Svasystem Integrates SMS from iP.1 for Critical Alarm Communication
-”IP.1 has from the first moment been quick to respond, kept their promises and really done their utmost to make us feel safe as a customer. If IP.1 has the technical solution you are looking for, we highly recommend working with them!”
Tomas Rick - Product Manager, Swasystem
Since 2010, Svasystem has developed and delivered an open, brand-independent software platform for visualizing, controlling and managing security systems such as intruder alarms, access control systems, fire alarms, camera surveillance and automation.
The company has built a broad and heavy customer portfolio with businesses in the defense industry, correctional services, healthcare, shopping centers and energy companies - all with high demands on reliability, fast response and efficient information sharing.
❓ Challenge: Being able to convey critical information quickly
With a growing user base and safety-critical environments, the need to
quickly and effectively communicate alarm events and system status - without
staff necessarily needed to be physically present at the system platform
- ”We were looking for a service that could transmit snapshots from the system to external recipients. It was a matter of being able to quickly share critical information directly to operations staff, security guards and other responsible parties,” says Tomas Rick, Product Manager at Svasystem AB.
✅ Solution: SMS integration from iP.1
The solution was a seamless integration with IP1's SMS service. Through the IP.1 SMS Gateway, Svasystem can now send clear and direct alarm notifications via SMS - including snapshots and information in plain text. This feature is particularly useful for fire alarms, where every second can make a difference.
- ”This allows the right people to get verified information in seconds - where an alarm has been triggered and what it is about. This saves valuable time, property and in some cases lives.”
Example of snapshot from Svasystem then sent via SMS
🚀 Result: Reliable real-time communication
Since the start of the collaboration, IP1 has delivered a stable and secure solution. Tomas particularly emphasizes IP1's responsiveness, technical competence and commitment:
- ”From the very beginning, P.1 has been quick to respond, kept their promises and really done their utmost to make us feel safe as a customer. If IP.1 has the technical solution you are looking for - we highly recommend working with them!”