What difference can your company make? We want to thank all of you who participated and so far have collected SEK 3,000 for the Red Cross's work to help the people who have been hit hardest by Covid-19! We continue to donate SEK 200 for every SEK 2,000 refill and hope that other companies take up the challenge. You and […]
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SMS is a communication channel that offers an incredible number of uses
Take a look at our articles to find out how others are using SMS and communication services from iP.1!
This is how customers prefer to communicate with companies
How customers prefer to communicate with companies There are many different ways to communicate with customers. But which way do customers prefer to communicate? OneReach has surveyed customer communications with over 2,000 Americans. The result shows that the 64% prefers to contact customer service via SMS rather than a phone call. Many people find it frustrating and time-consuming to stand […]