{"id":3573,"date":"2024-09-09T12:25:19","date_gmt":"2024-09-09T12:25:19","guid":{"rendered":"http:\/\/34.88.191.99\/?p=3573"},"modified":"2025-04-01T14:45:54","modified_gmt":"2025-04-01T14:45:54","slug":"manage-contacts-in-the-contact-service","status":"publish","type":"post","link":"https:\/\/ip1sms.com\/en\/functionality\/manage-contacts-in-the-contact-service\/","title":{"rendered":"Manage contacts in the contact service"},"content":{"rendered":"<div class=\"row g-0 justify-content-center mb-5 mt-5 p-1 mx-1 p-md-0 mx-md-0\">\n<div class=\"col-md-9 col-sm-12 text-left\">\n\n\n\n<h1 class=\"wp-block-heading\" id=\"h-hantera-kontakter-i-kontakttjansten\">Manage contacts in the contact service<\/h1>\n\n\n\n<p>Our Contact Service is a powerful tool that collects all your customer communications in one place. Regardless of whether you communicate via SMS, e-mail or letter surveys, everything is handled through the same platform. Together with contact-level conversation history, the contact service provides a unified overview of all your interactions with your contacts.<\/p>\n\n\n<div class=\"wp-block-image border border-dark\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"568\" src=\"\/wp-content\/uploads\/2024\/09\/kontakter-overblick-1-1024x568.png\" alt=\"\" class=\"wp-image-3577\" style=\"object-fit:cover\" srcset=\"https:\/\/ip1sms.com\/wp-content\/uploads\/2024\/09\/kontakter-overblick-1-1024x568.png 1024w, https:\/\/ip1sms.com\/wp-content\/uploads\/2024\/09\/kontakter-overblick-1-300x166.png 300w, https:\/\/ip1sms.com\/wp-content\/uploads\/2024\/09\/kontakter-overblick-1-768x426.png 768w, https:\/\/ip1sms.com\/wp-content\/uploads\/2024\/09\/kontakter-overblick-1-1536x852.png 1536w, https:\/\/ip1sms.com\/wp-content\/uploads\/2024\/09\/kontakter-overblick-1-18x10.png 18w, https:\/\/ip1sms.com\/wp-content\/uploads\/2024\/09\/kontakter-overblick-1.png 1918w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-kan-jag-importera-kontakter\">Can I import contacts?<\/h3>\n\n\n\n<p>In the Contact service there is an import function where you can easily import your contacts by uploading an excel file or by cutting and pasting contacts from other text-based sources.<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"720\" style=\"aspect-ratio: 1280 \/ 720;\" width=\"1280\" controls poster=\"https:\/\/ip1sweden.blob.core.windows.net\/blobip1websitef76b7023b5\/wp-content\/uploads\/2024\/09\/importera-dina-kontakter.png\" src=\"\/wp-content\/uploads\/2024\/09\/importera-kontakter-1.mp4\"><\/video><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-kontakter-fran-kontakttjansten-ar-tillgangliga-i-foljande-tjanster\">Contacts from the contacts service are available in the following services<\/h3>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-ad2f72ca wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/messages.ip1.net\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/09\/product-web-sms-new.svg\" alt=\"\" class=\"wp-image-3562\" style=\"width:80px\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/onesurvey.ip1.net\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/ip1sweden.blob.core.windows.net\/blobip1websitef76b7023b5\/wp-content\/uploads\/2024\/09\/product-one-survey.svg\" alt=\"\" class=\"wp-image-3558\" style=\"width:80px\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/onechannel.ip1.net\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/ip1sweden.blob.core.windows.net\/blobip1websitef76b7023b5\/wp-content\/uploads\/2024\/09\/product-capacity-sms.svg\" alt=\"\" class=\"wp-image-3555\" style=\"width:80px\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Hantera kontakter i kontakttj\u00e4nsten V\u00e5r Kontakttj\u00e4nst \u00e4r ett kraftfullt verktyg som samlar all din kundkommunikation p\u00e5 ett st\u00e4lle. Oavsett om du kommunicerar via SMS, e-post eller brev-enk\u00e4ter, s\u00e5 hanteras allt genom samma plattform. Tillsammans med konversations-historik p\u00e5 kontaktniv\u00e5 ger kontakttj\u00e4nsten en enhetlig \u00f6verblick \u00f6ver alla dina interaktioner med dina kontakter. Kan jag importera kontakter? I [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[152],"tags":[],"class_list":["post-3573","post","type-post","status-publish","format-standard","hentry","category-funktionalitet"],"_links":{"self":[{"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/posts\/3573","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/comments?post=3573"}],"version-history":[{"count":0,"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/posts\/3573\/revisions"}],"wp:attachment":[{"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/media?parent=3573"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/categories?post=3573"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/tags?post=3573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}