{"id":504,"date":"2023-11-24T10:38:21","date_gmt":"2023-11-24T09:38:21","guid":{"rendered":"http:\/\/localhost\/wordpress\/?page_id=504"},"modified":"2025-09-15T12:24:26","modified_gmt":"2025-09-15T12:24:26","slug":"when-you-send-sms-they-recieve-different-statuses-what-do-they-mean","status":"publish","type":"page","link":"https:\/\/ip1sms.com\/en\/customer-support\/when-you-send-sms-they-recieve-different-statuses-what-do-they-mean\/","title":{"rendered":"When you send SMS they get different statuses, what do these mean?"},"content":{"rendered":"<div class=\"row g-0 justify-content-center mb-5 mt-5 p-1 mx-1 p-md-0 mx-md-0\">\n<div class=\"col-md-9 col-sm-12 text-left\">\n\n\n\n<div class=\"wp-block-columns justify-content-center has-white-background-color has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<h1 class=\"wp-block-heading\" id=\"h-nar-man-skickar-sms-far-de-olika-status-vad-betyder-dessa\">When you send SMS they get different statuses, what do these mean?<\/h1>\n\n\n\n<p>SMS handled by the system receive different statuses so that you as a customer can easily check that your SMS is delivered or if something has gone wrong, for example that the number does not exist or if the recipient uses a subscription that does not support SMS. In the lists below you can find all the status codes that an SMS can receive.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns justify-content-center has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" style=\"background-color:#fafafa\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p><strong>Status codes in New Web SMS, One Channel and One Survey<\/strong><\/p>\n\n\n\n<p>The codes in our system are divided into 4 different groups:&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table table\"><table class=\"has-fixed-layout\"><thead><tr><th>Group<\/th><th>Code block<\/th><th>Comment<\/th><\/tr><\/thead><tbody><tr><td>Info<\/td><td>1<\/td><td>Informative statues that informs where along the pipeline the message is.<\/td><\/tr><tr><td>Success<\/td><td>2<\/td><td>If the message ended in a user defined way such as Expired or DeliveredToHandset.<\/td><\/tr><tr><td>Rejection<\/td><td>4<\/td><td>If there is something wrong with the message it self such as length, banned keywords, etc.<\/td><\/tr><tr><td>Error<\/td><td>5<\/td><td>If the message was undeliverable or other errors which is out of the control for the delivery service.\n                <\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns justify-content-center has-white-background-color has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<h3 class=\"wp-block-heading\" id=\"h-statuskoder-i-kodblocket-info\"><strong>Status codes in the Info code block<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Name<\/th><th>Code<\/th><th>Treated as<\/th><th>Comment<\/th><\/tr><\/thead><tbody><tr><td>Accepted<\/td><td>101<\/td><td><strong>Info<\/strong><\/td><td>The message(s) has been accepted for processing<\/td><\/tr><tr><td>Queued<\/td><td>102<\/td><td><strong>Info<\/strong><\/td><td>The message has been put a queue for sending<\/td><\/tr><tr><td>Funded<\/td><td>103<\/td><td><strong>Info<\/strong><\/td><td>The message has been paid for and can be sent<\/td><\/tr><tr><td>Refunded<\/td><td>104<\/td><td><strong>Info<\/strong><\/td><td>The message has been refunded i.e. its price has been returned to the account balance<\/td><\/tr><tr><td>Sending<\/td><td>110<\/td><td><strong>Info<\/strong><\/td><td>The message is being sent<\/td><\/tr><tr><td>DeliveredToGateway<\/td><td>111<\/td><td><strong>Info<\/strong><\/td><td>The message has been delivered to the next upstream gateway<\/td><\/tr><tr><td>DeliveredToCarrier<\/td><td>112<\/td><td><strong>Info<\/strong><\/td><td>The message has been delivered to the carrier on which the subscriber belongs to<\/td><\/tr><tr><td>DeliveredToGSM<\/td><td>113<\/td><td><strong>Info<\/strong><\/td><td>The message has been put on the GSM network<\/td><\/tr><tr><td>QueuedAtGateway<\/td><td>114<\/td><td><strong>Info<\/strong><\/td><td>The message has been queued at the upstream gateway<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns justify-content-center has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" style=\"background-color:#fafafa\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<h3 class=\"wp-block-heading\" id=\"h-statuskoder-i-kodblocket-success\"><strong>Status codes in the Success code block<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Name<\/th><th>Code<\/th><th>Treated as<\/th><th>Comment<\/th><\/tr><\/thead><tbody><tr><td>DeliveredToHandset<\/td><td>201<\/td><td><strong>Success<\/strong><\/td><td>The message has been delivered to the recipient in question<\/td><\/tr><tr><td>Expired<\/td><td>202<\/td><td><strong>Success<\/strong><\/td><td>The expiry date has been exceeded before the message could be delivered<\/td><\/tr><tr><td>Canceled<\/td><td>203<\/td><td><strong>Success<\/strong><\/td><td>Message was canceled by user<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns justify-content-center has-white-background-color has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<h3 class=\"wp-block-heading\" id=\"h-statuskoder-i-kodblocket-rejection\"><strong>Status codes in the Rejection code block<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Name<\/th><th>Code<\/th><th>Treated as<\/th><th>Comment<\/th><\/tr><\/thead><tbody><tr><td>InsufficientFunds<\/td><td>402<\/td><td><strong>Rejection<\/strong><\/td><td>The account sending SMS doesn't have enough funds to send the SMS<\/td><\/tr><tr><td>SenderRejected<\/td><td>403<\/td><td><strong>Rejection<\/strong><\/td><td>The sender was rejected, given when the sender is considered fraudulent or sender ownership hasn't been verified<\/td><\/tr><tr><td>ContentRejected<\/td><td>404<\/td><td><strong>Rejection<\/strong><\/td><td>The message body contained content that is not allowed. Eg gambling, adult content, etc.<\/td><\/tr><tr><td>RecipientRejected<\/td><td>405<\/td><td><strong>Rejection<\/strong><\/td><td>The recipient is illegal<\/td><\/tr><tr><td>GenericRejected<\/td><td>406<\/td><td><strong>Rejection<\/strong><\/td><td>The message was rejected for a reason other than the options above<\/td><\/tr><tr><td>InvalidSender<\/td><td>407<\/td><td><strong>Rejection<\/strong><\/td><td>The message sender is invalid. Eg. Sender is too long, contains illegal characters etc<\/td><\/tr><tr><td>InvalidContent<\/td><td>408<\/td><td><strong>Rejection<\/strong><\/td><td>Message content is invalid. Eg. illegal characters, is to long etc.<\/td><\/tr><tr><td>InvalidRecipient<\/td><td>409<\/td><td><strong>Rejection<\/strong><\/td><td>Message recipient is invalid. Eg. Recipient was is not a valid MSISDN<\/td><\/tr><tr><td>MissingSmsSubscription<\/td><td>410<\/td><td><strong>Rejection<\/strong><\/td><td>The recipient does not have an SMS subscription and can therefore not recieve SMS<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns justify-content-center has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" style=\"background-color:#fafafa\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<h3 class=\"wp-block-heading\" id=\"h-statuskoder-i-kodblocket-error\"><strong>Status codes in the Error code block<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Name<\/th><th>Code<\/th><th>Treated as<\/th><th>Comment<\/th><\/tr><\/thead><tbody><tr><td>InternalError<\/td><td>500<\/td><td><strong>Error<\/strong><\/td><td>An unrecognized error occurred<\/td><\/tr><tr><td>UnknownSubscriber<\/td><td>501<\/td><td><strong>Error<\/strong><\/td><td>The network subscriber doesn't exist<\/td><\/tr><tr><td>SubscriberUnreachable<\/td><td>502<\/td><td><strong>Error<\/strong><\/td><td>The network subscriber was not online and could therefore not receive the message<\/td><\/tr><tr><td>SubscriberOffline<\/td><td>503<\/td><td><strong>Error<\/strong><\/td><td>The subscriber is currently offline, delivery will be retried once the subscriber is back online<\/td><\/tr><tr><td>DeliveryToGatewayFailed<\/td><td>511<\/td><td><strong>Error<\/strong><\/td><td>The message could not be handed over to the next upstream gateway<\/td><\/tr><tr><td>DeliveryToCarrierFailed<\/td><td>512<\/td><td><strong>Error<\/strong><\/td><td>The message could not be handed over to the carrier<\/td><\/tr><tr><td>DeliveryToGSMFailed<\/td><td>513<\/td><td><strong>Error<\/strong><\/td><td>The message could not be added to the GSM network<\/td><\/tr><tr><td>DeliveryToHandsetFailed<\/td><td>514<\/td><td><strong>Error<\/strong><\/td><td>The message could not be handed over to the target handset<\/td><\/tr><tr><td>GenericDeliveryFailure<\/td><td>515<\/td><td><strong>Error<\/strong><\/td><td>Generic Delivery Failure<\/td><\/tr><tr><td>GatewayError<\/td><td>516<\/td><td><strong>Error<\/strong><\/td><td>An unrecognized error occured occured at the gateway<\/td><\/tr><tr><td>Unknown<\/td><td>599<\/td><td><strong>Error<\/strong><\/td><td>Message was delivered upstream but no Delivery Receipt has been received or a Delivery Receipt that could not be interpreted was received<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns justify-content-center has-white-background-color has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<h3 class=\"wp-block-heading\" id=\"h-statuskoder-i-gamla-web-sms-och-survey-sms\"><strong>Status codes in Old Web SMS and Survey SMS<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-levererad\"><strong>Delivered<\/strong><\/h4>\n\n\n\n<p>The SMS has in all probability gone through and the recipient&#039;s operator has replied that the mobile phone has received the SMS.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-skickad\">Sent<\/h4>\n\n\n\n<p>The SMS has left our systems but we have not yet received a delivery confirmation from the recipient.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-fel\">Wrong<\/h4>\n\n\n\n<p>We have received a reply from the recipient&#039;s mobile operator that something went wrong with the shipment.<br>Check that the number is correct.<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>N\u00e4r man skickar SMS f\u00e5r de olika status, vad betyder dessa? SMS som hanteras av systemet f\u00e5r olika status s\u00e5 att du som kund enkelt ska kunna kontrollera att dina SMS levereras eller om n\u00e5got g\u00e5tt fel, exempelvis att numret inte existerar eller om mottagaren anv\u00e4nder ett abonnemang som inte st\u00f6der SMS. I listorna nedan [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":487,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[16],"tags":[20],"class_list":["post-504","page","type-page","status-publish","hentry","category-support","tag-artikel"],"_links":{"self":[{"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/pages\/504","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/comments?post=504"}],"version-history":[{"count":0,"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/pages\/504\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/pages\/487"}],"wp:attachment":[{"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/media?parent=504"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/categories?post=504"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/tags?post=504"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}