{"id":4925,"date":"2025-09-18T15:04:18","date_gmt":"2025-09-18T15:04:18","guid":{"rendered":"https:\/\/ip1sms.com\/?page_id=4925"},"modified":"2025-09-18T15:06:23","modified_gmt":"2025-09-18T15:06:23","slug":"how-to-delete-a-user-from-my-sms-account","status":"publish","type":"page","link":"https:\/\/ip1sms.com\/en\/customer-support\/how-to-delete-a-user-from-my-sms-account\/","title":{"rendered":"How do I remove a user from my SMS account?"},"content":{"rendered":"<div class=\"wp-block-columns justify-content-center has-white-background-color has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<h1 class=\"wp-block-heading mt-5\" id=\"h-hur-tar-jag-bort-en-anvandare-fran-mitt-sms-konto\">How do I remove a user from my SMS account?<\/h1>\n\n\n\n<p>As an administrator, you cannot completely remove an individual user. This is because users may have access to multiple accounts, which means the user must delete their own user profile from the system.<\/p>\n\n\n\n<p>However, you can <strong>revoke a user's  account access<\/strong> which means the user no longer has access to your account.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-hur-aterkallar-jag-en-anvandare\">How do I revoke a user's access?<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Sign in to <a href=\"https:\/\/portal.ip1.net\" target=\"_blank\" rel=\"noopener\">the user portal<\/a><\/li>\n\n\n\n<li>Go to \u201dAccounts\u201d<\/li>\n\n\n\n<li>Click on \u201dPermissions\u201d in the main menu of the account view<\/li>\n\n\n\n<li>Click on \u201dUsers with access\u201d in the submenu<\/li>\n\n\n\n<li>Then click on the green icon in the \u201dAccess level\u201d column\u201d<\/li>\n\n\n\n<li>Then click on \u201dRevoke access\u201d<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-videoinstruktion\">Video instruction<\/h3>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"1080\" style=\"aspect-ratio: 1920 \/ 1080;\" width=\"1920\" controls poster=\"https:\/\/ip1sms.com\/wp-content\/uploads\/2025\/09\/portal-view.png\" src=\"https:\/\/ip1sms.com\/wp-content\/uploads\/2025\/09\/revoke-access-to-account.mp4\"><\/video><\/figure>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Hur tar jag bort en anv\u00e4ndare fr\u00e5n mitt SMS-konto? Du som administrat\u00f6r kan inte ta bort en enskild anv\u00e4ndare helt, detta beror p\u00e5 att anv\u00e4ndare kan ha tillg\u00e5ng till flera kontot, vilket betyder att anv\u00e4ndaren sj\u00e4lv m\u00e5ste radera sin anv\u00e4ndar-profil fr\u00e5n systemet. Du kan d\u00e4remot \u00e5terkalla en anv\u00e4ndares \u00e5tkomst till kontot, vilket betyder att anv\u00e4ndaren [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":487,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-4925","page","type-page","status-publish","hentry","category-support"],"_links":{"self":[{"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/pages\/4925","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/comments?post=4925"}],"version-history":[{"count":0,"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/pages\/4925\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/pages\/487"}],"wp:attachment":[{"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/media?parent=4925"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/categories?post=4925"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ip1sms.com\/en\/wp-json\/wp\/v2\/tags?post=4925"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}